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About

Masung Group Headquarters in Changsha, Hunan Province

A Leading Printer Manufacturer in China

Founded in 2006, Masung Group is a global high-tech enterprise specializing in the research, development, manufacturing, and customization of professional printing solutions. Headquartered in Changsha, Masung has built extensive expertise in intelligent printing technology, embedded printer module & hardware integration, and customized OEM/ODM services, helping businesses worldwide improve operational efficiency through reliable and innovative printing solutions.

With a comprehensive product ecosystem, Masung provides a full range of printing solutions, including receipt printers, kiosk printers, POS printers, thermal transfer printers, label printers, mobile printers, ID card printers, embedded printer modules, ticket printers, and code scanning solutions. From core printing mechanisms and embedded modules to complete printing systems, Masung supports diverse applications across retail, healthcare, transportation, logistics, manufacturing, and commercial automation environments.

Driven by continuous innovation, Masung has developed strong capabilities in printer technology development, intelligent hardware design, firmware integration, and application-specific customization. Supported by an experienced R&D team and advanced manufacturing capabilities, Masung provides flexible solutions tailored to customers’ unique requirements, including product customization, structural design optimization, interface adaptation, software integration, and OEM/ODM cooperation.

As a trusted printing technology partner, Masung combines professional engineering expertise, strict quality management, and efficient production capabilities to deliver reliable products for global customers. Our solutions are designed to help businesses streamline workflows, enhance user experiences, and support the growing demand for connected devices and intelligent business ecosystems.

From smart retail systems and self-service kiosks to industrial automation and specialized printing applications, Masung continues to develop innovative technologies that enable customers to print, process, and manage information more efficiently. Through global service support and long-term partnerships, Masung is committed to becoming a leading provider of customized printing solutions worldwide.

Headquarters – Changsha, Hunan Province

Hunan Masung Information Technology Co., Ltd.

Address:
No. 66, Section 1, Tengfei Road,
Wangcheng Economic and Technological Development Zone,
Changsha, Hunan Province, China

Shenzhen Subsidiary

Shenzhen Masung Intelligent Equipment Co., Ltd.

Address:
701, Building 11, No. 8, Golf Avenue,
Guangpei Community, Guanlan Street,
Longhua District, Shenzhen, China

Hong Kong Subsidiary

Hong Kong Masung Technology Co, Ltd
Address:
UNIT 505B, 5/F, Peninsula Tower,
538 Castle Peak Road, Lai Chi Kok,
Kowloon, Hong Kong

Our Mission

At Masung, our mission is to empower businesses with innovative, reliable, and customizable printing technologies. By combining advanced engineering, intelligent manufacturing, and customer-focused service, we help global partners create smarter solutions for an increasingly connected world.

Why Masung

20 Years of Experience

Since 2006, Masung has developed deep expertise in professional printing solutions, intelligent printer module integration, and customized product development.

41 Production Lines

With 41 professional production lines, our advanced production system ensures consistent quality, efficient delivery, and flexible manufacturing capacity.

220+ Patents Obtained

supported by more than 220 patents covering printing technologies, product designs, and hardware innovations.

400+ Employees Nationwide

With more than 400 employees, our experienced workforce enables efficient project management and reliable cooperation with customers worldwide.

80+ Core R&D Staff

Backed by over 80 experienced R&D engineers, comprehensive technical support is provided from concept design to mass production.

50+ Country Clients

Our printing solutions have been successfully deployed in more than 50 countries and regions across various industries.

Masung Culture

At Masung, our culture is built on integrity, customer commitment, and continuous innovation. We believe every printing solution should solve real-world operational challenges while maintaining reliability, scalability, and futuristic innovation.​​​​​​​

Our team of employees is professional across all departments in pursuit of providing you excellent solutions and services.

Our vision

To become a globally trusted leader in customizing printing solutions.

Mission

Satisfy our clients with flexible OEM & ODM services with product quality prioritization.

Values

Centering on innovation, quality, integrity, customer service, and win-win cooperations.

founderofMASUNGprinter

Our Core Values

1. Quality

We ensure precision, stability, and dependable performance.

2. Innovation

We continuously develop smarter printing technologies.

3. Integrity

We build partnerships through integrity and accountability.

4. Customer Centricity

We put customers at the center of every decision, focusing on their needs to deliver reliable solutions.

5. Win-Win Collaboration

We hold the belief that win-win cooperation is built on the foundation of mutual trust, bilateral interest, and reciprocity.

Our Life in Masung

FAQs about masung

Learn more about Masung by reading these FAQs listed below. Free to contact us should you have any other questions.

Masung is a direct printer manufacturer with independent R&D, production, quality control, and engineering capabilities. We design, develop, and manufacture professional printing solutions in our own facilities, ensuring strict control over product quality and production processes.
With extensive OEM/ODM experience, Masung provides customized printer solutions for global customers, including hardware customization, product design, software integration, and manufacturing support to meet different application requirements.  .

Healthcare and medical equipment, transportation and ticketing, apparel and clothing labels, events and entertainment, and government identification systems.

Yes. Masung provides OEM services that allow customers to customize products with their own
· Brand logo
· Product appearance
· Packaging design
· User manuals
· Software interface
· Product specifications
OEM solutions are suitable for distributors, system integrators, and businesses developing their own product lines

50-100 units, typically within 3 weeks.
100-1000 units, typically within 5 weeks.
1000 + units,typically within 10 week, varies depending on printer types and quantities.

Every printer unit at Masung’s production lines must go through below quality test and inspections before leaving the factory:
Incoming material inspection
Production line testing
Aging tests
Functional testing
Final quality inspection

Yes. For projects requiring software integration, Masung provides technical resources including:
SDK packages
Communication protocols
Programming examples
Driver support
Engineering assistance

We don’t not charge for most of our lightweight and compact printer. For larger printers shipped abroad, we offer discounted sample pricing.

Masung manufactures a wide range of printers such as thermal transfer printers, ID card printers, fabric/satin ribbon printers, hot foil printers, thermal label printers, and a few more that are listed on this site.
 
Our official website-Masung Group has many more printer types for your choice, including thermal receipt printers, embedded kiosk printers, pos printers, panel printers, ID card printers, ticket printers, wristband printers, receipt printers, industrial printers, cd burner printers, and custom printing modules.

Yes. Masung specializes in OEM and ODM printer customization.
 
We can customize:
 
Printer appearance and structure
Printing width and paper size
Communication interfaces
Firmware functions
SDK and software integration
Mechanical design
Printing modules
Packaging and branding
 
Our engineering team works with customers from concept development to mass production.

There is no MOQ for pre-made printers.
For printer orders requiring customization solutions: we typically set the bar at 50 units (negotiable in special cases).

Masung products comply with international quality and safety standards. The certificates we have obtained are ISO 9001, CE, FCC, RoHS, CB, and CCC.

Masung provides a standard 12-month warranty for qualified products.
During the warranty period, Masung provides technical support and assistance free of charge according to warranty terms.

They support Windows, Linux, and Android operating systems. You’re welcome to contact us for compatibility details of a specific printer model.

We ship from Shenzhen or Changsha, depending on your order quantity and delivery requirements. In most cases, orders are shipped from Shenzhen unless clients request shipping from Changsha under specific terms.